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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Schram

May 18, 2026

5  out of  5
rating by Julie Schram
"Tanya leads an incredible team and Jen is always prompt to respond with any questions we have. They take care of both our home and auto needs. We feel confident that we are thoroughly protected and highly recommend."
We responded:
"Julie, thank you so much for the kind words and recommendation! We truly appreciate the trust you place in our team to help protect your home and auto insurance needs. Jen works hard to provide prompt, thorough service, and I’m so glad that has made a difference for you. Knowing you feel confident and well protected is exactly what we strive for. We are grateful for the opportunity to work with you! 🙏 - Tanya"
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Lesmita Sijwal

May 17, 2026

5  out of  5
rating by Lesmita Sijwal
"Thank you Jen for your auto insurance it was a good deal I will be adding another vehicle soon will see you Jen has the best customer service above and beyond thank you for caring customers keep smiling you have such an amazing smile 😀 keep it up 👍 thank you ✨😘❤️🙏 if any folks looking for cheaper auto insurance don’t hesitate to reach out to Tanya State Farm"
We responded:
"Thank you so much for the kind words and for trusting our team with your auto insurance needs! We are thrilled to hear Jen provided the level of service we strive for every day. She truly cares about our customers and always goes above and beyond to help however she can. We appreciate your recommendation and look forward to helping you with your next vehicle as well! Thank you again for your support, your positivity, and for making our day with this wonderful review. 😊 - Tanya"
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Iron Pulse

May 15, 2026

5  out of  5
rating by Iron Pulse
"stopped by in jen office she was very easy to work with she gave me such an amazing deal I was so happy she saved a lot compared to my previous auto insurance she has an excellent customer service keep shining✨🎉🎊🎈🔥♥️♥️🙏 will definitely recommend friends and families living out in Omaha thank you again"
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear Jen was able to help you save money and make the process easy and enjoyable. She truly cares about providing excellent customer service and finding the best coverage for each person she helps. We appreciate your recommendation to your friends and family in Omaha and are grateful for the opportunity to earn your business. Thank you again for the kind words and support! - Tanya 😊"
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Jenn Flemington

May 14, 2026

5  out of  5
rating by Jenn Flemington
"I would recommend this agency to anyone, and I will to my family and friends! Especially Cecilia Kolterman, she is going above and beyond for my husband and I, we have been shopping around to get out of our current insurance co due to unbelievable price hikes, and compared to a few other companies, Cecilia has not only given us an amazing quote but has made this process so easy (which is so great if you can imagine our stress level)! Thank you Cecilia!"
We responded:
"Thank you so much for your incredibly kind words and recommendation! We know how stressful shopping for insurance can feel — especially after unexpected rate increases — so it means a lot to hear that Cecilia helped make the process easier for you and your husband. She truly cares about taking care of people, and going above and beyond is exactly the kind of service we strive to provide every day. We appreciate the opportunity to earn your business and are so grateful for your trust! — Tanya 😊"
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Lauren Marr

May 13, 2026

5  out of  5
rating by Lauren Marr
"Great experience with Maddy helping me with quotes! Highly recommend!"
We responded:
"Thank you so much for the kind words and recommendation! We’re so glad you had a great experience working with Maddy. She truly cares about making the insurance process easy and helping customers find the right coverage for their needs. We appreciate your support and look forward to being here whenever you need us! — Tanya 😊"
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Brian Gross

May 8, 2026

5  out of  5
rating by Brian Gross
"Always eager to help and gets things done!"
We responded:
"Thank you for the great review! We truly appreciate your kind words. Providing helpful, responsive service and getting things taken care of quickly is always our goal. We’re grateful for you! - Tanya ❤️"
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Alan Stevens

May 7, 2026

5  out of  5
rating by Alan Stevens
"Madison is the reason I am posting this. I have never experienced more customer service with any insurance company agent ever, her diligence around doing the right thing, answering her phone, and always getting back to me with a solution when things aren’t right. She’s amazing. She single-handedly is the person that has kept me at this agency. She could very well run her own, and I would gladly move all of my personal and business insurance to her directly. Thank you, Madison for always helping me out and being there when I need things done quickly."
We responded:
"Thank you so much for this incredibly thoughtful review. Your words truly mean a great deal to our entire team. Madison is deeply committed to taking care of people the right way, and it’s wonderful to hear how much her responsiveness, follow-through, and dedication have impacted your experience. We know there are many choices when it comes to insurance, so the trust you’ve placed in our agency — for both your personal and business insurance needs — is something we do not take lightly. We are incredibly fortunate to have Madison on our team, and we will absolutely make sure she sees your kind words. Thank you again for your continued support and loyalty to our agency! ❤️ - Tanya"
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Shaun Dau

May 7, 2026

5  out of  5
rating by Shaun Dau
"My experience was wonderful, want to thank Maddy for being patience with me and answering any questions or concerns I had and also finding me the best quote possible for my car insurance, highly appreciate it!"
We responded:
"Thank you so much for the kind review! We’re so happy to hear you had a wonderful experience working with Maddy. She truly cares about taking the time to answer questions, address concerns, and help customers find the best coverage possible for their needs. We appreciate your trust in our agency and are grateful for the opportunity to help with your car insurance! - Tanya 😊"
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Brittany Hunter

May 7, 2026

5  out of  5
rating by Brittany Hunter
"Maddy is absolutely amazing! She’s helped me with auto insurance and life insurance. Talked to me about everything and made me super comfortable. She was quick to get me quotes, and if I ever had an issue she was always amazing to work with. No other agent like her honestly. She’s kind, funny, and the best at what she does. 10/10 Like a good neighbor she’s there"
We responded:
"Thank you so much for this amazing review! We truly appreciate your kind words about Maddy. Helping customers feel comfortable, informed, and supported throughout the process is exactly what she strives for every day. We’re so glad she was able to assist with both your auto and life insurance needs and be there whenever you needed help. Your support and recommendation mean so much to our team — and we absolutely loved the “Like a good neighbor…” ending! 😊 Thank you again for trusting us with your insurance needs! - Tanya ❤️"
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Shelby Beckenhauer

May 6, 2026

5  out of  5
rating by Shelby Beckenhauer
"Maddy is excellent to work with! Extremely knowledgeable and great at finding the best options tailored to the individual needs of the customer. 10/10 recommend!!"
We responded:
"Thank you so much for the thoughtful review! We’re so happy to hear you had a great experience working with Maddy. She truly takes pride in helping customers find coverage that fits their specific needs while making sure they fully understand their options. We appreciate your trust in our team and your recommendation means a great deal to us! - Tanya ❤️"
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Morgan Holzapfel

May 6, 2026

5  out of  5
rating by Morgan Holzapfel
"Maddy was an incredible help and made the experience very smooth and easy to understand. 10/10 recommend"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Maddy made the process smooth and easy to understand. She works hard to make insurance feel simple and stress-free for our customers. We truly appreciate your recommendation and the opportunity to help with your insurance needs! - Tanya 😊"
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Sarah Ferguson

May 6, 2026

5  out of  5
rating by Sarah Ferguson
"Madison made the insurance process so easy and stress-free. She was knowledgeable, responsive, and took the time to find the best coverage for my needs. Highly recommend working with her!"
We responded:
"Thank you so much for the kind words! We’re so glad to hear Madison made the process easy and stress-free for you. She truly cares about taking the time to understand each customer’s needs and provide the right coverage and service along the way. We appreciate your recommendation and your trust in our Agency! 😊 - Tanya"
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Adut Malwal

May 4, 2026

5  out of  5
rating by Adut Malwal
"She was so helpful and informative 🫶🏿💕 save me so much money 10/10 will always recommend"
We responded:
"Thank you so much for the sweet review! 🫶 We’re thrilled to hear you had such a positive experience and that we were able to help save you money while making sure you understood your coverage. We truly appreciate the recommendation and are grateful for the opportunity to help! 😊 - Tanya"
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Karimulla Shaik

April 27, 2026

5  out of  5
rating by Karimulla Shaik
"Very good experience working with Cecilia K from Tanya Patzner State Farm. She is prompt in follow ups, and customer friendly."
We responded:
"Karimulla, thank you so much for the 5-star review! We truly appreciate your kind words and are so glad to hear you had a great experience working with Cecilia. She takes pride in providing prompt follow-up and friendly service, and it means a lot to see that recognized. Thank you for choosing State Farm and our Agency — we’re grateful for the opportunity to help with your insurance needs. - Tanya ❤️"
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bri frazee

April 22, 2026

5  out of  5
rating by bri frazee
"Cecilia at Tanya’s office was extremely helpful answering all my questions and explaining things to me. She was quick to respond and always followed up, and just was honestly so pleasant to work with. Overall, everyone at this office is so wonderful and patient to work with but Cecilia really was a blessing when discussing new policies."
We responded:
"Bri, thank you so much for your kind words and for taking the time to share your experience! We’re so glad Cecilia was able to answer your questions, explain everything clearly, and make the process smooth and pleasant for you. She truly cares about helping people, and your recognition means a lot. We’re also grateful for your kind comments about our entire team. It is our privilege to help with your insurance needs, and we sincerely appreciate your trust in us. - Tanya ❤️"
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Taija Morgan

April 21, 2026

5  out of  5
rating by Taija Morgan
"Cecilia is very sweet! She responds in a very timely manner!"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Cecilia was able to provide you with friendly and timely service. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to help! - Tanya ❤️"
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Mark Peterson

April 16, 2026

5  out of  5
rating by Mark Peterson
"It was a great experience working with Jen Burress on my insurance needs. She was very informative and did not pressure me into buying something I didn't need! The price she quoted was very fair, and getting my policy up and running was quick and seamless! Thanks Jen!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad Jen was able to help with your insurance needs in an informative, no-pressure way. Providing fair pricing and making the process quick and seamless is exactly the experience we want for every customer. We truly appreciate your kind words and your trust in our team. Thank you for choosing us! - Tanya"
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Jack Patzner

March 31, 2026

5  out of  5
rating by Jack Patzner
"There absolutely no bias when I say, there is not a better insurer in Omaha. I have trusted Tanya Patzner with all of my insurance needs for 18 years!! Tanya and her team are fantastic! I really fancy that new gal Cecilia! She is the best! Such a great complement to the team! And she's pretty😁"
We responded:
"Thank you for the amazing review—and for trusting us with your insurance needs all these years. That kind of loyalty means more than we can say. And we have to admit… we’re especially glad you’ve taken a liking to Cecilia 😊 We think she’s pretty great too—and a perfect fit for our team in more ways than one. We truly appreciate you and are always here whenever you need us! — Tanya ❤️"
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Robert Yates

March 9, 2026

5  out of  5
rating by Robert Yates
"Y'all are the greatest bar none, this is wile you are my agent and will always be my agent."
We responded:
"Thank you so much for the kind words! We truly appreciate the trust you’ve placed in us. It means a lot to our whole team to know you feel that way. We’re grateful to have you with us and look forward to being your agent for many years to come! - Tanya"
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Steven Aerts

March 7, 2026

5  out of  5
rating by Steven Aerts
"Jen, Nancy, Tanya and Nick are all good people. They respond to my many needs. I have more needs than most people as I seem to personally create some of them. My weekly visits (as of late) are based upon both need and greed (they have really good chocolates)! If you have trouble with the Drive Safe Beacon, paperwork, or wonder if you should file a claim or not; this is the place to go. I am a lifer: At age 77 I have never had anything but State Farm for Auto(s) and home(s). After conducting some research, I chose Tanya as I find this preferable over being assigned an agent. Before considering something other than State Farm explore agents as there is quite a range out there. I highly recommend Tanya as the best in Omaha. Be advised that it is hard to "stump the chump" as Nancy and Jen are each knowledgeable but together they are powerful! If you require mild therapy Jen is there for you."
We responded:
"Steve, thank you for the fantastic review — and for keeping our office entertained! We always enjoy your visits, whether they’re based on “need or greed.” I’m pretty sure the chocolates have become an official part of our customer service strategy at this point.😊 I also appreciate the kind words about Jen, Nancy, and Nick. You’re absolutely right — Jen and Nancy are a pretty powerful combination, and we’re lucky to have them. And yes, Jen does occasionally provide a little “mild therapy” along with the insurance advice. 😉 Thank you as well for your incredible loyalty to State Farm over the years and for choosing our office after doing your research. That means a lot to all of us. We always enjoy seeing you and are here anytime you need us (or the chocolates). - Tanya ❤️"
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Rene Kellley

March 7, 2026

5  out of  5
rating by Rene Kellley
"My agent Jen was very professional and had knowledge that helped me make my decisions. I was very pleased."
We responded:
"Thank you for the 5-star review! I’m so glad to hear that Jen was able to help and provide the information you needed to make the right decisions. We’re very fortunate to have her on our team. We truly appreciate the opportunity to serve you and are always here if you need anything. - Tanya "
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Brook Rogers

March 7, 2026

5  out of  5
rating by Brook Rogers
"Tanya at State Farm was recommended to me by a trusted friend, and I’m so glad I connected with her. Her office has been fantastic to work with and made getting everything set up very easy. Tanya really looks out for her clients and goes above and beyond to help. She even has great local resources for repairs if something comes up and you don’t necessarily need to go through insurance, which I really appreciated. It’s clear she genuinely wants what’s best for the people she works with. I highly recommend Tanya and her team at State Farm!"
We responded:
"Thank you so much for the thoughtful review! Brook, I truly appreciate you taking the time to share your experience. I’m especially grateful that a trusted friend connected us — referrals like that mean a lot to our team. We always try to make the process simple and to be a resource for our customers, whether it’s helping with insurance or pointing you toward good local professionals when you need them. I’m glad that was helpful to you. Thank you again for your kind words and for trusting our office. We’re always here if you need anything! - Tanya"
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Linda Brett

February 23, 2026

5  out of  5
rating by Linda Brett
"I recently decided to change insurance companies. I found Tanya Patzner after looking for local agent who had some qualifications. I started with Jen Burress, who gave me lots of options, was helpful, finding the right coverage for my needs."
We responded:
"Thank you for taking the time to share this and for choosing a local agency you can trust. We’re so glad you found us! Jen does a wonderful job helping customers sort through options and find coverage that truly fits their needs. We appreciate the opportunity to serve you and look forward to being here whenever you need us! - Tanya "
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David Edmund Black

February 21, 2026

5  out of  5
rating by David Edmund Black
"After I had mixed experience with other insurance agents, I was referred to Tanya Patzner's team. I'm so glad I was. I have been impressed with their aptitude, proactive guidance, and responsiveness during occasions of claims. I would highly recommend Tanya's team to others."
We responded:
"Thank you so much for your kind words and for trusting our team after a less-than-great experience elsewhere. That means a lot to us. We work hard to be proactive and responsive, especially when it matters most during a claim. We’re grateful for the opportunity to serve you and truly appreciate your recommendation! - Tanya"
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Ed Van Biden

February 20, 2026

5  out of  5
rating by Ed Van Biden
"Excellent service. Very good prices"
We responded:
"Thank you for the kind words! Providing excellent service and strong value is exactly what we strive for. We truly appreciate the opportunity to serve you. - Tanya"